Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Demographic information using Google Anayltics
• Website usage and analytics tools based on user activity

You directly provide Broadleaf Midlands Tree Care with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Broadleaf Midlands Tree Care collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• Understand user behaviour and demographics.
• Analyse website usage and user activity within the site

Broadleaf Midlands Tree Care securely stores your data at www.broadleafmidlandstreecare.co.uk using www.godaddy.com hosting. Information is also securely stored in Hubspot.

Our Company will keep your personal details for up to 3 years. Once this time period has expired, we will delete your data.

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Broadleaf Midlands Tree Care from contacting you for marketing purposes or giving your data to other members of the Broadleaf Midlands Tree Care Group.

Broadleaf Midlands Tree Care would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Broadleaf Midlands Tree Care for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Broadleaf Midlands Tree Care correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Broadleaf Midlands Tree Care erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Broadleaf Midlands Tree Care restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Broadleaf Midlands Tree Care’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Broadleaf Midlands Tree Care transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07803295297

Or write to us: broadleaftreecare.midlands@gmail.com

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

Broadleaf Midlands Tree Care uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Understanding key demographics and behaviours

There are a number of different types of cookies, however, our website uses:

• Functionality – Broadleaf Midlands Tree Care uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Broadleaf Midlands Tree Care uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• Hubspot and Google Analytics.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The Broadleaf Midlands Tree Care website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 January 2021.

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:  broadleaftreecare.midlands@gmail.com

Call us: 07803295297

Should you wish to report a complaint or if you feel that Broadleaf Midlands Tree Care has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone : 0303 123 1113

Website: https://ico.org.uk/global/contact-us/